Landlord (admin + viewer)

You're a landlord using Urbero to keep an eye on your portfolio. The brokerage does the day-to-day editing. You read.

Last updated: 2026-05-10

You're a landlord — either a landlord admin or a landlord viewer — and you've been invited to Urbero so you can see what's happening across the buildings your brokerage manages for you. Both kinds of landlord accounts are read-only on unit data: you don't move statuses, you don't record leases, you don't edit rents. That's the brokerage's job.

Admin vs viewer — the one difference

That's the only operational difference. Everything else in this guide applies to both.

If you're an admin and you want to add a colleague, open /landlords/[your landlord]/team, click "Invite", and send them an invite by email. To remove someone, click their row.

Your home page

You land on /landlord-dashboard. The landlord-side sidebar is short on purpose — you don't need Deals or Team, those are brokerage surfaces. You see:

• Your portfolio at a glance — buildings, total units, occupancy, vacancy
• Recent activity across the portfolio
• A shortcut to your landlord detail page

What you see in the portfolio

From /landlords/[your landlord] you get tabs for Operations, Contacts, and Team. Operations is the main view:

1. Each building you own
2. Every unit in those buildings — status, rent, lease end date, regulation, current tenant (where applicable)
3. Lease history per unit, going back as far as Urbero has records
4. Photos and amenities on each unit

You can drill into any building or unit detail page. Same data as the brokerage sees, just without the edit buttons.

The weekly digest

If your brokerage admin has turned it on for your landlord, you'll get an email every week with the portfolio rollup: rentals last 7 days, leases expiring in the next 60 days, units awaiting photos, vacant pipeline. Several landlords have custom formats: A&E gets a narrative PDF, Ventura gets a per-agent xlsx, RSB gets the leasing-stats spreadsheet, and so on. If you don't see a digest and want one, ask your brokerage admin to enable it on /landlords/[your landlord]/site.

You can also pull an on-demand report from your landlord detail page (when permitted) — the "Reports & weekly digest" card has a per-format download button.

The public landlord site (optional)

If your brokerage admin has enabled it, your landlord gets a public web page at urbero.com/l/[your slug]. Anonymous visitors see:

• Your branding (logo, accent color, tagline, about text)
• Current vacant listings auto-pulled from Urbero
• An inquiry form

Inquiries land in your inbox and the brokerage's, and you can see the inquiry log on the same /site config page (admin sees responses; viewers see the list).

The site stays dark by default — your brokerage admin or you (admin) flips Publish to turn it on. Each unit and each photo has a "public" flag too, so you can keep specific units off the public site without hiding them from the brokerage view.

Why you can't edit unit data

Two reasons:

1. Data integrity. Urbero's lease history, status log, and audit log are append-only — every line is "who did what, when." Keeping the editor set narrow (brokerage admins and assigned agents only) means the trail you read is also the trail the brokerage operates on. There's no separate "landlord view" that drifted from reality.
2. Operational separation. The brokerage runs the building. You own the building. The two roles are clean by design — when you ask "why is unit 4A still vacant?", you're asking the brokerage, not the system.

If you spot something wrong (lease end date is off by a month, unit looks rented but you know it isn't), comment on the unit detail page or ping your brokerage point of contact directly. They have the edit buttons.

Comments you can see

Comments on units have an audience setting. The default is Internal (brokerage only), which is hidden from you — those are private team notes. The other setting is All viewers (incl. landlord), which you see. So not every thread on a unit is visible to you, and that's intentional.

When you (admin) leave a comment, the audience drop-down defaults to Internal (brokerage only) — flip it to All viewers (incl. landlord) if you want the comment to be readable by everyone who can see this unit (including yourself when re-reading from another device). The brokerage sees both audiences; @mention them and the notification lands in their /inbox regardless of audience.