Photographer

You work the photo queue. You upload photos on units flagged for a shoot. Everything else on the unit is read-only.

Last updated: 2026-05-10

You're the photographer attached to one or more brokerages. Your job is to pick up units that have been flagged for a professional shoot, show up, and upload the photos so the listing has something worth looking at.

How a unit ends up in your queue

A unit lands in the photo queue when someone at the brokerage — usually an admin or the listing agent — sets the needs-photos flag on it. That flag is a deliberate signal: "this listing needs a proper shoot."

Routine agent reference photos do not flag a unit. Those go up via the agent's normal upload path on the unit detail page. The needs-photos flag is reserved for shoots you'll be invoiced for.

Your daily workflow

1. Open Urbero — your home page is the photo queue, scoped to the buildings you've been assigned to.
2. Pick a unit. The queue shows building, apartment, address, and any notes the agent left.
3. Drive to the unit. (Urbero won't help with parking.)
4. From the unit detail page, click "Upload photos." Drag-drop files in — JPG, PNG, HEIC are all accepted. The file size and type are checked on upload.
5. Tag the shoot type on each photo: listing (the marketing set), appraisal, inspection, or other (escape hatch). Listing photos are the ones that surface on listings; the rest are for internal use.
6. Order matters — the first photo is what shows up as the listing thumbnail. Drag to reorder.
7. When you're done with the shoot, the listing agent will lower the needs-photos flag once they've reviewed the set. You don't toggle it yourself.

What you can and can't do

You can:

• See every building you've been assigned to
• See every unit in those buildings
• Upload, reorder, and tag photos on units flagged for a shoot
• Read every comment thread on units you can see (with the standard audience rule — internal-brokerage threads are visible)

You can't:

• Edit the rent, amenities, status, or any other unit field
• Record a lease
• Move a unit's status (vacant -> submitted -> rented, etc.)
• Upload photos on a unit that isn't flagged for a shoot
• See other brokerages' work (each brokerage you work with is its own scope)

The "edit unit" button isn't hidden out of meanness — it's the access model saying "this isn't your job, ping the agent."

Photo derivatives

When you upload a photo, Urbero kicks off a background job that generates a thumbnail (480px wide) and stores it alongside the original. You'll see "Generating thumbnail..." for a few seconds; once that finishes, the photo shows up in listings cleanly. You don't have to do anything — just upload.

If you work for multiple brokerages

Each brokerage you're attached to shows up as a separate scope. Your queue is the union of every brokerage's flagged units, but each upload is tied to the brokerage that owns the building. You don't have to switch between accounts.

If something looks wrong

Common things and what to do:

A note on PII

You can see tenant names and contact info on rented units in the buildings you cover (because building assignment grants visibility). Treat that information like you would on any other job — don't share it outside the shoot context. The audit log records every page view.